Temporary accommodation during repair work

The majority of repairs and improvements can be carried out while you are living in your home. However, if your home needs major repair works, we may need you to move out either on a temporary or permanent basis. A surveyor would visit your home to decide whether your home needs major works and how long the works are likely to take. The surveyor will liaise with your housing officer.

If the major repairs are likely to take more than six weeks, we would recommend that you move on a permanent basis. For anything less than six weeks, we would either consider temporary accommodation such as a hostel or encourage you to stay with friends and family.

If we need to re-house you, we will help you to arrange the move to minimise any inconvenience and distress. If you move to another property on a temporary basis we will ask you to sign a licence, and you will continue to pay rent only on your permanent home. You would have to pay for any gas, electricity and telephone charges you use in your temporary home.

Further Information

For further information, please contact your Housing Officer. You will find the name of your Housing Officer on any official correspondence you receive from the Housing Allocations Team.

To contact your Housing Officer, freephone 0800 137 111 or email ContactUs@kctmo.org.uk.