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Giving us compliments

Compliments are always gratefully received by the TMO.

Letting us know when we do something right is just as helpful as making a complaint.

The TMO encourages residents who wish to compliment staff members or contractors to let us know – there is no better way of motivating and encouraging people to continue to provide an exemplary service.

Contact us

If you would like to compliment a member of staff or the service that we are offering, please not hesitate to contact the Customer Relations Team.

By Post

Customer Relations Team, Kensington and Chelsea TMO, FREEPOST RLYX-BE2B - CLYB, Charles House, 375 Kensington High Street, LONDON W14 8QH.

By Email

Email: complaints@kctmo.org.uk

By Phone

Telephone: 020 7605 6401

The team is available to answer your calls between 9am and 5pm, Monday to Friday.

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