
Compliments are always gratefully received by the TMO.
Letting us know when we do something right is just as helpful as making a complaint.
The TMO encourages residents who wish to compliment staff members or contractors to let us know – there is no better way of motivating and encouraging people to continue to provide an exemplary service.
If you would like to compliment a member of staff or the service that we are offering, please not hesitate to contact the Customer Relations Team.
By Post
Customer Relations Team, Kensington and Chelsea TMO, FREEPOST RLYX-BE2B - CLYB, Charles House, 375 Kensington High Street, LONDON W14 8QH.
By Email
Email: complaints@kctmo.org.uk
By Phone
Telephone: 020 7605 6401
The team is available to answer your calls between 9am and 5pm, Monday to Friday.